Frequently asked questions

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About MyFileTracker

What is MyFileTracker?

MyFileTracker is software for Herbalife distributors to manage customers, nutrition, fitness and inventory. It combines CRM, nutrition tracking, invoicing and sales analytics in one platform.

Who is MyFileTracker for?

MyFileTracker is built for independent Herbalife distributors, coaches, nutrition consultants and anyone who wants to follow customers on nutrition and fitness.

How is MyFileTracker different from other software?

MyFileTracker is purpose-built for Herbalife distributors, with nutrition tracking, commission calculation and product management. No bulky generic tools.

Getting started

How do I get started?

Crea una cuenta y empiezas 30 días gratis, sin tarjeta. Añade tus clientes, registra sus objetivos y medidas, y listo.

How long does it take to enter all customers?

Most distributors finish in about 30 minutes. You enter name, contact details and goals. You can also import via CSV.

Do I get help with setup?

Yes. We offer setup help, video tutorials and email support.

Features

Can I manage my Herbalife products in MyFileTracker?

Yes. You can manage your Herbalife catalogue with prices, stock and commissions.

How does nutrition tracking work?

You enter customer measurements (weight, BMI, circumference). MyFileTracker calculates progress and gives you an overview.

Can I generate invoices automatically?

Yes. Create an order and MyFileTracker generates a professional invoice. You can also email it from the platform.

Does MyFileTracker work on mobile?

Yes. MyFileTracker is fully responsive. You can use the web app on your phone. A native app is in the works.

Security & privacy

Is my data safe in MyFileTracker?

Yes. We use encryption, daily backups and GDPR-compliant hosting. Your data stays protected.

Can my customers see their own data?

Yes. Customers can view progress, measurements and invoices in a client portal.

What about my customers’ privacy?

We respect your customers’ privacy. Their data is encrypted and only you and they have access.

Pricing & subscriptions

¿Cuánto cuesta MyFileTracker?

Hay dos planes de pago publicados a través de Stripe Checkout: 15 € al mes o 150 € al año. El anual son 2 meses gratis frente a 12 × 15 €. 30 días gratis, sin tarjeta, antes de elegir un plan.

¿Hay una prueba gratuita?

Sí. 30 días gratis con acceso completo, sin tarjeta para empezar.

Can I cancel my plan?

Yes, you can cancel anytime. No long contracts or hidden fees.

¿Hay descuento por planes anuales?

Sí. La facturación anual es 150 € al año. Eso son 2 meses gratis frente a 12 × 15 €.

Integrations

Does MyFileTracker support integrations?

We integrate with Stripe and Peppol, and offer webhooks. More integrations are coming.

Can I export my data?

Yes. You can export your data to CSV whenever you want.

What if I want to move to another system?

Your data is yours. Export to CSV and take it with you. No lock-in.

Still have questions?

Contact our support team. We’re happy to help.