Find answers to the most common questions about MyFileTracker. Can’t find what you need? Get in touch
MyFileTracker is software for Herbalife distributors to manage customers, nutrition, fitness and inventory. It combines CRM, nutrition tracking, invoicing and sales analytics in one platform.
MyFileTracker is built for independent Herbalife distributors, coaches, nutrition consultants and anyone who wants to follow customers on nutrition and fitness.
MyFileTracker is purpose-built for Herbalife distributors, with nutrition tracking, commission calculation and product management. No bulky generic tools.
Create an account and confirm your email. You get 30 days free. A card is required to start. You are not charged during the trial. Add your customers, record their goals and measurements, and you are ready.
Most distributors finish in about 30 minutes. You enter name, contact details and goals. You can also import via CSV.
Yes. We offer setup help, video tutorials and email support.
Yes. You can manage your Herbalife catalogue with prices, stock and commissions.
You enter customer measurements (weight, BMI, circumference). MyFileTracker calculates progress and gives you an overview.
Yes. Create an order and MyFileTracker generates a professional invoice. You can also email it from the platform.
Yes. MyFileTracker is fully responsive. You can use the web app on your phone. A native app is in the works.
Yes. We use encryption, daily backups and GDPR-compliant hosting. Your data stays protected.
Yes. Customers can view progress, measurements and invoices in a client portal.
We respect your customers’ privacy. Their data is encrypted and only you and they have access.
You always start with 30 days free. Then you choose a monthly or yearly plan via Stripe Checkout; current amounts are on the pricing page. A card is required to start, no charge during the trial, then automatic renewal.
Yes. 30 days free with full access. A card is required to start. You are not charged during the trial; then the subscription renews automatically.
Yes, you can cancel anytime. No long contracts or hidden fees.
Yes. Yearly billing gives you 2 months free compared with paying monthly for 12 months.
We integrate with Stripe and Peppol, and offer webhooks. More integrations are coming.
Yes. You can export your data to CSV whenever you want.
Your data is yours. Export to CSV and take it with you. No lock-in.